Return Policy

Effective Date: 2025

We offer refund/exchange within first 2 days from the date of your purchase. If 2 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.

Eligibility for Return or Exchange

In order to become eligible for a return or an exchange:

The purchased item should be unused and in the same condition as you received it.
The item must have original packaging.
If the item that you purchased on a sale, then the item may not be eligible for a return/exchange.
Only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.

There may be certain categories of products/items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase.

Return Process

For exchange/return accepted request(s) (as applicable), once your returned product/item is received and inspected by us, we will send you an email to notify you about receipt of the returned/exchanged product. Further, if the same has been approved after the quality check at our end, your request (i.e. return/exchange) will be processed in accordance with our policies.

Initiate a Return

To initiate a return or exchange, contact us at info@dnyaneshwari.in within 2 days of receiving your order with your order details and reason.